Terms and Conditions Lembu99 –
Complete Guide for Platform Users

1. Introduction

Welcome to lembu99 — an online betting platform operating under a valid and trusted international licence. These terms and conditions ("Terms") constitute a legally binding agreement between you ("User") and lembu99 ("Company", "we", "us").

By registering an account, making a deposit, or using any lembu99 service, you automatically agree to be bound by all provisions in these Terms. If you do not agree with any part of this document, please discontinue use of the platform immediately.

These terms govern your use of the lembu99 website, mobile app, online games, payment systems, bonuses, promotions, and all other services provided by us. This document should be read together with Privacy Policy and Responsible Gaming Policy ours, which forms part of the overall agreement between you and lembu99.

2. Eligibility & Registration

To register and use lembu99 services, you must meet all of the following requirements without exception:

• Aged 18 years and above on the account registration date.
• Is not a citizen or resident of a country where online betting activities are prohibited by law.
• Has not previously had an account closed or suspended by lembu99 for any reason.
• Register under your own name — registering on behalf of another person is strictly prohibited.
• Not currently enrolled in an active self-exclusion programme on any betting platform integrated with lembu99.

During registration, you are required to provide accurate, truthful, and up-to-date information. Lembu99 reserves the right to request identity verification documents (KYC) at any time to verify the information provided. The KYC process is typically completed within 24 working hours.

Each individual is only permitted one active account only. Duplicate accounts detected will be closed immediately, and all balances, wins, and bonuses in those accounts will be forfeited without further notice.

3. User Account

After successful registration, you will have full access to your lembu99 user account. You are solely responsible for maintaining the security of your login credentials, including your username and password.

Lembu99 will never ask for your password through any communication channel, including email, live chat, or phone. Anyone claiming to be a lembu99 representative and asking for your password is a scammer — please report this to our support team immediately.

You are responsible for all activity that occurs within your account. If you suspect unauthorized access, change your password immediately and contact our customer support. lembu99 is not liable for any losses resulting from third-party use of your login credentials.

• Do not share your password with anyone, including family members.
• Use a strong password — a combination of uppercase letters, lowercase letters, numbers, and symbols.
• Log out after every session, especially on public or shared devices.
• Enable two-factor authentication (2FA) for an extra layer of security.

Lembu99 accounts are for personal use only. Transferring, selling, or using your account for commercial purposes is strictly prohibited and may result in account closure without notice.

4. Deposits & Withdrawals

Lembu99 supports a variety of payment methods popular among Malaysian users, including FPX, local bank transfers, local e-wallets, and selected cryptocurrencies. All financial transactions are processed through secure, encrypted channels.

Deposit: All deposits are processed instantly and will be credited to your account within minutes. Minimum and maximum deposit limits vary by payment method and can be checked on the deposit page within your account.

Withdrawal: Withdrawal requests are processed within 15 minutes once all of the following conditions have been met:

• KYC process has been completed and the account has been verified.
• All applicable bonus wagering requirements have been fully met.
• Withdrawal requests comply with the minimum and maximum limits set.
• No account investigation or review is currently in progress.

Lembu99 reserves the right to request additional supporting documents before approving high-value withdrawal requests as part of our anti-money laundering (AML) procedures. All funds must be withdrawn to the same payment method used for the original deposit.

5. Bonuses & Promotions

Lembu99 offers a wide range of exciting bonuses and promotions for both new and existing members. All offers are subject to specific terms and conditions stated on the respective promotions page and should be read together with these general terms.

The wagering requirement (rollover) is a condition that must be met before any bonus or winnings derived from a bonus can be withdrawn. The applicable rollover rate for each bonus is clearly stated on the Promotions ours.

• Each bonus may only be claimed once per registered account, unless otherwise stated.
• Bonuses may not be used simultaneously unless the relevant promotion's terms explicitly permit it.
• Lembu99 reserves the right to forfeit any bonus reasonably believed to have been obtained through fraud or abuse.
• The maximum betting limit while using bonus funds is as specified in the relevant bonus terms.
• Winnings obtained through bonus usage that violates the applicable terms will be forfeited without notice.

Lembu99 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. All bonus-related decisions made by lembu99 are final.

6. Game Rules

All games available on the lembu99 platform — including video slots, Live Casino, table games, and interactive game shows — operate using a certified random number generator (RNG) that is regularly and independently audited by accredited bodies.

The outcome of every game is fully independent and random. lembu99 does not manipulate or control game results. The Return to Player (RTP) for each slot game is available for review and falls within a competitive range of 95% to 98%.

• Any technical faults occurring during a game session will be investigated and resolved fairly.
• Winnings generated as a result of a system error or software malfunction will not be honoured and will be voided.
• Minimum and maximum betting limits for each game are displayed within the respective game interface.
• For Live Casino tables, the dealer's decision is final and cannot be appealed.

Players are responsible for maintaining a stable internet connection during play. Lembu99 is not liable for any losses resulting from connectivity issues on the player's end.

7. Prohibited Conduct

To maintain a fair and safe gaming environment for all users, the following conduct is strictly prohibited on the lembu99 platform:

• Use of automated software (bots), hacking tools, or any technique that provides an unfair advantage.
• Player collusion to manipulate game outcomes or exploit the bonus system.
• Money laundering or any suspicious financial activity conducted through the platform.
• Creating multiple accounts to exploit bonus offers.
• Threats, harassment, or offensive language directed at lembu99 staff or other players.
• Attempts to access another user's account without authorisation.
• Spreading false or defamatory information about lembu99.

8. Account Closure

Lembu99 reserves the right to suspend or close a user account at any time if there is evidence or reasonable suspicion that the user has violated any provision of these Terms.

Users may also request voluntary account closure by contacting our customer support team via live chat or email. Prior to closure, all eligible balances may be withdrawn subject to applicable terms and conditions.

In the event of account closure due to a Terms violation, lembu99 reserves the right to:

• Forfeiture of all bonuses and wins associated with activity that violates the Terms.
• Withholding account balances until the investigation is concluded.
• Rejecting future account registration applications from the same user.

9. Liability Limits

Lembu99 provides its betting platform on an "as-is" basis. While we make every effort to ensure the platform operates without interruption 24 hours a day, we do not guarantee that the service will always be available free of technical disruptions.

Lembu99 is not liable for any direct or indirect losses arising from:

• Service disruptions caused by system maintenance, platform updates, or circumstances beyond our control.
• Betting decisions made by the user.
• Data loss resulting from device failure or third-party interference.
• Inability to access your account due to forgotten or stolen login credentials.

Lembu99's maximum liability to any user under any circumstances shall not exceed the total net deposits made by that user in the thirty (30) days preceding the event giving rise to the claim.

10. Responsible Gaming

Lembu99 is fully committed to responsible gaming practices. We believe that gambling should remain an enjoyable form of entertainment and should never become a source of financial hardship or emotional distress for anyone.

A range of self-control tools is available to all lembu99 users through the account settings section:

• Deposit Limit: Set daily, weekly, or monthly deposit limits based on your budget.
• Loss Limit: Set a maximum limit on the amount you can lose within a given period.
• Play Time Limit: Set a session time limit to control the duration of your play.
• Play Break: Suspend your account for a period of 24 hours, one week, or one month.
• Self-Exclusion: Request a long-term account closure for a period of six months to five years.

If you feel that gambling is beginning to negatively affect your life, please seek professional help. We encourage you to visit the Responsible Gaming our team for more information and support resources.

11. Privacy & Data Protection

Lembu99 takes our responsibility to protect user privacy and personal data seriously. All data is collected, processed, and stored in accordance with our Privacy Policy, which complies with international data protection standards.

Your personal data is used solely for platform operations, including identity verification, payment processing, fraud prevention, and account-related communications. We will not sell or disclose your data to third parties for marketing purposes without your explicit consent.

The lembu99 platform uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. For full details on how your data is managed, please read Privacy Policy ours.

12. Terms Amendment

Lembu99 reserves the right to revise, update, or replace any part of these Terms at any time at our sole discretion. Any material amendments will be communicated to users via their registered email or in-platform notification at least seven (7) days before the changes take effect, except in urgent circumstances requiring immediate action.

Continued use of the lembu99 platform after the effective date of any amendment will be deemed as your acceptance of the revised terms. If you do not agree with the changes, you must stop using the platform and may request account closure.

It is your responsibility to review this Terms and Conditions page periodically to stay informed of the latest version applicable to your use. The "Updated" date at the top of this page reflects the date of the most recent revision.